About Our Culture
Our Mission and Vision at ETCH, is to Elevate the Culture of Hair through diversity, expansive creativity, education & collaboration, while maintaining a high quality of excellence for our salon family and clients. Our team honors and respects our past, present and future.
Etch Salon is a high traffic exclusive salon set in the beautiful Kierland Commons, in North Scottsdale. We are a reputable family owned Salon with an 18 year legacy. The successful candidate requires an outgoing personality and the ability to embody our core values and beliefs. Come be a part of the best salon team and help others look and feel their best.
Core Values
1. Respect towards self, team and clients
2. Judgment free environment
3. Dedication in personal & professional growth through education
4. Reliable & accountability to self, team and clients
5. Creativity & Artistry
6. Safe & Clean environment
7. Self care & health wellness
8. Honesty & Integrity
Job Description
You would be directly responsible for building relationships with our clientele, over the phone and in our salon. Scheduling for services we provide. Ability to direct clientele in a professional manner, and address staff needs. Advancing your knowledge in product lines and advanced skills in retail selling. Seamlessly multi-tasking between answering phones, scheduling appointments, greeting clients as they arrive, handling staff questions, and processing payments.
This position requires a reliable, enthusiastic, and hard- working individual with excellent phone etiquette, attention to detail, front office experience and high volume customer relations skills.
- Minimum of 1 year receptionist experience, mandatory, preferably salon or spa.
- Organizational skills and the ability to direct others in an empowering way
- Computer proficiency and web-based scheduling-preferable
- Attention to detail and the ability to follow instructions (written and verbal)
- Ability to remain confident, calm and flexible in a constantly changing environment
- Retail experience of 1 year
- Customer service of 1 year
- In Salon/Med Spa experience of 1 year
IF YOU ARE:
- Someone who is professional, energetic and passionate about the beauty industry
- Willing and able to address client requests and disputes professionally and efficiently
- Open to leading and motivating the Salon team with a high level of professionalism
- Assist in making sure the salon and front desk are clean and presentable
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person