About Us:
At Pyramid Global Hospitality (also known as Benchmark Hospitality), people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Location Description:
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High-end private hotel and conference center called Deloitte University. Closed to the public.
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Currently 800 hotel rooms - all single occupancy, no suites. Expanding to 1400 rooms in October 2025!
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Three restaurants including a Starbucks.
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105,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms.
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Fitness Center, jogging trails and sports fields.
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All professional clientele. No weddings, holiday parties, school groups, or other social-type events.
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Located in Westlake, Texas - near Keller, Southlake, and Roanoke.
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For more information about our property, check our website: BenchmarkHotelDFW.com
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Awesome Employee Focused Culture with many Employee Events!
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Eligible for Holiday pay starting immediately. 10 Paid Holidays per year.
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Up to 14 Vacation & Sick days per year. - We are closed most holidays.
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Many opportunities to grow and transfer to new positions.
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Free Lunch in our newly remodeled Employee Cafe.
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Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
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Employer matching 401k.
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Tuition Reimbursement.
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Free parking on-site.
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Free uniforms and we will clean them!
Overview:
The Event Resources Manager is responsible for overseeing the delivery methods for assigned programs on-site from pre-planning to materials receiving/inventory/shipping, technology and room set for Programs/Events/Meetings. Manage the execution of all details of programs which include planning, day to day coordination, servicing of groups, pop up events, group departures and event wrap up while understanding the delivery strategies and goals of programs in house.
Manage all aspects of program materials and event execution, including pre-planning, preparation, onsite responsibilities, and post-event “wrap-up” tasks.
Act as on-site liaison between Program Managers, Event Management, and operating departments. Work with Event & Meeting Managers and Meeting & Event Services team to act as main operational decision makers on behalf of Program Managers. Determine feasibility of changes to program when they are onsite ensuring the programs meet operating policies and specs for programs.
Advise Program Managers on best approach and appropriate coverage for the delivery of Learning Programs. Work with Event Support Manager to schedule Event Concierge and leverage additional operational employees for coverage to ensure that all program expectations are met, and events are executed as planned.
Ensure that all delivery components are set up are to plan. Work with program team if delivery methods change. May revise materials, presentations, or other delivery methods for Program Manager.
Oversee meeting materials elements of delivery programs, maintaining an organized storage space, prompt delivery or storage of programmatic materials, and quickly bringing any concerns that affect a program’s success to the attention of the Event Manager.
Experience in event management preferred.
Experience in hospitality industry required.
Meeting experience in operations, planning, coordination, or hotel operations preferred.
Strong computer skills. Proficient in Microsoft Excel, Outlook, Word, and PowerPoint. Microsoft Teams and OneNote experience desirable.
Knowledge of Event, Sales, and Catering systems preferred. Infor experience desirable.
CareersInConferenceCenter & CareersInManagement