Responsibilities:
- Analyze customer needs on a face to face basis and provide appropriate solutions
- Maintain accurate and detailed records of customer interactions
- Handle customer inquiries and resolve complaints in a professional and timely manner
- Collaborate with other team members to ensure customer satisfaction
- Stay up-to-date on product knowledge and company policies
Qualifications:
- Excellent communication skills, both verbal and written
- Strong problem-solving and analytical abilities
- Ability to multitask and prioritize tasks effectively
- Customer-oriented mindset with a focus on delivering exceptional service
- Proficient in using computer systems and software applications
- Previous experience in customer service or related field is preferred, but not required
Join our team as a Customer Service Representative and be part of a dynamic and supportive work environment. As a representative of our company, you will play a crucial role in providing excellent customer service and building positive relationships with our valued customers. We offer competitive compensation, opportunities for growth, and a friendly work atmosphere. Apply now to join our team!
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
Experience level:
- 1 year
- 2 years
- 3 years
- 4 years
- No experience needed
- Under 1 year
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person