About the role:
As a Community Health Worker (CHW) at Accompany Health you will serve a critical role on our integrated care team. Our CHWs are responsible for building trust with our patients and empowering them to live healthy, dignified, independent lives. They are “natural helpers” who are thoughtful and creative in figuring out how to support people in their community.
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Building trusting, longitudinal relationships with our patients through in-home, virtual, and community-based visits
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Collaborating with our clinicians by joining their medical visits and helping create a patient-centered care plan
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Conducting an initial assessment for all patients to identify their goals and needs
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Connecting patients to local resources and social services, for example helping them apply to SNAP benefits, accompanying them to a senior center, or researching community support groups
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Supporting patients with chronic disease to take charge of their health, manage their medications, and stay out of the hospital
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Helping patients navigate the healthcare system by accompanying them to doctor’s appointments, visiting them when they’re in the hospital, and helping coordinate their appointments
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Providing health coaching to help patients with behavior change like exercise, smoking cessation, or healthy eating
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Working with your team to build and keep up to date a resource directory of local and national resources (i.e., transportation, housing, financial, food, medication discounts, support groups)
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Documenting all care and patient communication in our electronic medical record
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Attend regular team huddles and case conferences
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Passionate about caring for people in your community
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Team player mentality with a can-do attitude
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Highly organized and comfortable multi-tasking
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Skilled at advocating for your patients to internal and external teams
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Cultural competency and enthusiasm for working with diverse groups
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Required:
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Resident of the Detroit Metro area with an understanding of local resources and experience working with patients to access them
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Experience working with medically complex, elderly, or frail populations
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Valid unrestricted driver's license and access to an insured vehicle for daily use
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You are comfortable working with members in-person in their homes 2 days a week, minimum and also over video and phone
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You understand that the role is a hybrid role split between 2 days per week in home visits, 2 days per week in office & 1 day per week remote
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Your attributable geography (subject to change) can cover an area that will require variable drive times but will fit visit and drive time within the work day
Preferred:-
Community Health Worker Certification or an Associates degree or higher in health sciences or related field
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3+ years’ work experience in CHW or case management role
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Experience providing home visits and/or telehealth
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Experience navigating hospitals and health insurances
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Proficiency with electronic medical records or other documentation softward
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