Busy OBGYN office with locations in the Medical Center and Pearland is seeking a mature, driven Medical Front Desk/Receptionist with a variety of skills who is able to work with patients and is able to document patient accounts in our EHR. Applicant must be bilingual in English and Spanish. In addition to being detailed oriented, the applicant must have a dynamic and professional personality with our patients, both in person and on the phone. Applicant must be flexible during weekdays if clinic runs beyond scheduled hours.
Job Duties:
- Welcome patients as they contact the clinic personally or by telephone.
- Schedule appointments
- Answer all incoming calls and route them to the appropriate staff.
- Register all patients per registration protocols and collect all documentation.
- Reviews and verifies patient coverage of insurance.
- Work closely to Medical and Nursing staff to assure smooth patient flow and cut down on waiting time.
- Call and remind patients of her appointment.
- Follow up on “no show” patients on a daily basis.
- Communicate patient’s problem/complaint to the office manager.
- Other related duty as the job requires.
Job Requirements:
- Ability to work under pressure.
- Ability and willingness to treat all patients with the utmost kindness and consideration.
- Friendly personality with the desire to work with the public.
- Ability to handle multi-functions.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Schedule:
Experience:
- Medical Office: 1 year (Preferred)
Language:
Work Location: In person