Job Overview:
Join our team as a Customer Service Representative where you will be the first point of contact for our customers. If you are a skilled communicator with a passion for providing exceptional service, we want to hear from you.
Responsibilities:
- Handle incoming customer inquiries via phone, email, and chat
- Provide information about products and services
- Process orders, returns, and exchanges accurately
- Perform data entry tasks with a high level of accuracy
- Utilize upselling techniques to increase sales
- Maintain customer records and update account information
- Resolve customer complaints in a professional manner
- Assist with language interpretation for Spanish-speaking customers
Qualifications:
- Proficiency in English; fluency in Spanish is a plus
- Previous experience in customer service or sales preferred
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Bilingual abilities are highly desirable
- Multilingual skills are advantageous
This position offers a competitive salary, opportunities for career growth, and a supportive work environment. If you are enthusiastic about delivering top-notch service and have the required qualifications, we encourage you to apply for this exciting opportunity as a Customer Service Representative.
Job Types: Full-time, Temporary
Pay: $18.30 - $31.03 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
- Under 1 year
Shift:
- Day shift
- Morning shift
- Split shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- Hybrid work
- Office
Ability to Commute:
- San Antonio, TX 78230 (Preferred)
Ability to Relocate:
- San Antonio, TX 78230: Relocate before starting work (Required)
Work Location: Hybrid remote in San Antonio, TX 78230