Bank tellers are responsible for providing exceptional customer service including efficient and accurate transaction processing. Tellers process and record routing transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise on the bank's products and services.
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Accept retail and/or commercial deposits, loan payments, process checking and savings withdrawals
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Cash checks
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Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary
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Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks
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Process credit card cash advances
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Assist in ordering, receiving, verifying, and distributing cash
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Answer customer inquiries and refer customers to the proper service are for issues that cannot be resolved at the teller line
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Providing additional products including cashier's checks, personal money orders
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May be responsible for bank opening and/or closing
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Maintains the highest level of confidentiality with all information obtained
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Promotes the bank's products and services
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Represent the Bank in a manner that maintains and expands positive relations with customers, potential customers and co-workers
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Perform as a team member in allocating and coordinating the work flow
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Contribute to the fulfillment of department and company objectives and goals
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Comply with all department and company policies, procedures and regulations
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Other duties as assigned
Minimum 1 year cash handling experience and 1 year customer service experience.
Hours
Rotating schedule between 7:30am and 4:30pm Monday - Friday.