Looking for an individual interested in Freight Logistics
The Individual will handle incoming and outgoing communication with customers, drivers and internal departments. The ideal candidate will possess strong organizational skills and ability to multitask. The ability to respond to customer complaints and handle conflict in a professional and effective manner is essential.
Essential Duties and Responsibilities include but are not limited to the following.
- Effectively handle escalations and time-critical issues; & perform transactions in a timely and accurate manner
- Keeps files and work area organized
- Bring energy, enthusiasm, and a positive attitude to the job
- Coordinate equipment needs per loading requirements
- Efficiently operates computer terminal and enters data
- Communicates and coordinates with drivers, customers and inter-company departments via email or phone; responds effectively to customer complaints
Uses customer-oriented telephone etiquette to get information, handles customer orders and records customer requirements on each call or email
This is the ideal position for a self-starting problem solver who is detail-oriented and thrives in a fast-paced environment. Experience within the transportation industry is helpful, however not required, if you consider yourself to be a strong communicator with advanced interpersonal skills who is motivated by helping your team, organization and customers succeed, we’d love to speak with you!
- No prior experience needed'
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Benefit Conditions:
Work Location:
Work Remotely
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Autonomous/Independent -- enjoys working with little direction
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k) matching
- Paid time off
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- Dispatching: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person