Job Summary:
We are seeking a highly organized and professional Front Desk Receptionist to join our team. As the first point of contact for our dental office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations. The ideal candidate will have experience in a dental or medical office setting, possess excellent communication skills, and be proficient in using Dentrix and/or other relevant software.
Responsibilities:
- Greet patients and visitors with a warm and friendly demeanor
- Answer phone calls, schedule appointments, and manage the front desk
- Verify insurance information and collect patient co-pays
- Complete dental insurance breakdowns
- Maintain patient records and ensure accuracy of medical information
- Assist with medical scheduling and coordination of patient care
- Handle inquiries and provide information about our services
- Manage incoming and outgoing correspondence
- Ensure compliance with HIPAA regulations regarding patient privacy
- Collaborate with the dental team to ensure efficient workflow
Qualifications:
- High school diploma or equivalent required; additional certification in medical administration is a plus
- Proven experience as a receptionist or in a similar role, preferably in a dental or medical office setting
- Proficient in using Dentrix or similar dental software
- Familiarity with medical records management and scheduling systems
- Knowledge of dental terminology and procedures is highly desirable
- Excellent verbal and written communication skills
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Professional appearance and demeanor
We offer competitive pay based on experience, along with opportunities for career growth within our organization. If you are a dedicated individual with a passion for providing exceptional customer service in a dental office environment, we would love to hear from you. Apply today to join our team as a Front Desk Receptionist!
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 38 – 40 per week
Benefits:
- Paid sick time
- Paid time off
Healthcare setting:
Schedule:
- Monday to Friday
- No weekends
Ability to Relocate:
- Edison, NJ 08817: Relocate before starting work (Preferred)
Work Location: In person