White Elephant Resorts is seeking a part-time Overnight Front Desk Agents for the 2022 summer season to check-in/check-out hotel guests courteously and efficiently.
- Overnight shift is 11pm - 7am
Pay Rate: $22/hour
Responsibilities include:
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Process all payments according to established hotel requirements
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Provide information and assistance all guests and visitors throughout the shift
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Meet with Supervisor to review nightly assignments and priorities
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Answer department telephone within 3 rings, using correct greeting and telephone etiquette
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Promote positive guest relations to all individuals approaching the Front Desk
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Confirm reservation in system and review all noted information
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For guests without a reservation, sell a room type agreed upon
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Register guest in the computer and generate a registration card
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Communicate services and amenities of the hotel to guests
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Accommodate room changes
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Handle requests for late check-outs
Applicants should also work well under pressure, possess excellent communication skills, be organized, flexible, self-motivated, and have a great sense of humor. Experience with computers and Microsoft Office essential.
Rated by The Boston Globe as one of the Top Places to Work in Massachusetts, White Elephant Resorts is a collection of premier properties which includes White Elephant Nantucket, White Elephant Palm Beach, The Wauwinet, Jared Coffin House, The Cottages at Nantucket Boat Basin and Nantucket Boat Basin.