Answer & screen telephone calls in courteous manner & record messages.
Schedule patient appointments & procedures according to established policies & procedures.
Check-in patients upon arrival & check-out upon departure.
Obtain accurate information from patients & ensure all registration forms are complete.
Collect patient & insurance payments & reconcile charges on daily basis.
Verify account balances & refunds for accuracy. Provide information to patients regarding unpaid balances.
File records in appropriate sections of patient charts in EMR.
Transcribe letters & create forms as needed.
Maintain files & records in confidential manner.
Maintain organization& efficiency of front office, including office supply inventory.
Maintain patient confidentiality.
Perform other related duties as directed or assigned.
Bilingual English/Vietnamese
Job Types: Full-time, Contract
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Outpatient
- Private practice
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- medical office, front office , scheduling: 1 year (Preferred)
Language:
Work Location: In person