Draeger's Supermarkets Inc. is seeking a highly motivated, detail oriented and ambitious individual to join our Loss Prevention Department immediately at our San Francisco Bay Area locations in Menlo Park, Los Altos, San Mateo and some travel to Danville. This position is full-time and reports to the Loss Prevention Director.
Draeger's is a family-owned grocery store that satisfies varied grocery needs of surrounding and far-reaching neighborhoods. We offer a fine blend of gourmet, international and natural foods, prepared foods/bakery products, meat, wine, catering, beverages and cookware products.
Principle Duties and Responsibilities (includes the following but not limited to):
- Conduct store surveillance via CCTV and sales floor
- Detain shoplifters when necessary
- Protect company’s assets by conducting internal and external investigations using data analytics (Navco, i3, CMS, TruView)
- Identify shrink caused by fraud, theft, operational errors, and policy violations
- Promote store safety practices and health guidelines throughout the stores.
- Find innovative ways to utilize all resources within policy to solve problems.
- Produce and submit detailed reports supported by facts and evidences on a timely manner
- Maintain a communication relationship with local law enforcement agencies
- Conduct daily audits (food safety walkthrough, customer service, fire code, throw rates) and identify source of discrepancies
- Able to work in store locations: San Mateo, Menlo Park, Los Altos and Danville.
Required Knowledge, Skills, and Abilities:
- Reliable and punctual
- 2 years of college courses related to position desirable, or the equivalent work experience.
- Maintain and follow up with assignments with accuracy under the guide of LP Director and Corporate Headquarters.
- Possess excellent interpersonal skills and ability to communicate effectively with customers, other team members, and leadership.
- Knowledge of laws and Penal Codes related to the job preferred.
- Experience with store analytics and exception reporting software in a retail/grocery setting.
- Steps of Detention and Arrest, laws of arrest PC832 preferred
- Ability to multi-task and make good judgments under stressful situations
- Basic PC and DVR knowledge
- Ability to adapt with Draeger’s new store programs and structures
- CCTV monitoring, internal and external theft, review and report documentations
- Ability to maintain a high professional standard at all times
- Strong verbal and written communication skills
- Available on-call for emergency situations
- Reliable means of transportation and ability to commute to: Menlo Park, Los Altos, San Mateo and some travel to Danville.
Benefits and Perks:
- Paid vacation
- Paid Sick Leave
- Paid Holidays
- Health and Dental Benefits
- Employee Discount after introductory period
- 401K Program
- 401K Matching
- Pay rate $24.00 to $26.00, depending on experience.
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Experience:
- Loss prevention: 2 years (Required)
Language:
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Relocate:
- San Francisco Bay Area, CA: Relocate before starting work (Required)
Work Location: In person