How are your typing skills, can you type at least 45 WPM? Southwest Dispatch Center, an Alarm Monitoring Company, is seeking a Data Entry Operator who can accurately input information and also provide exceptional customer service! Is that you?
Summary: Under the direction of the Data Entry Supervisor the general function of the Data Entry Operator is to enter all data received, completely and accurately, according to company guidelines and procedures.
Essential Duties and Responsibilities:
- Enters new customer databases, customer account updates, and status changes.
- Audits data entered by other operators or departments corrects, deletes, or re-enters data to ensure accuracy is achieved.
- Processes inbound data entry calls, and initiating customer changes.
- Maintains a service-oriented attitude when dealing with customers, always conveying professionalism and a desire to help.
- Demonstrates a serious commitment to accuracy and quality while meeting goals and deadlines.
- Develops and maintains a team-oriented relationship with other departments, so that, company goals and objectives are met or exceeded. Must attend scheduled department meetings and company training meetings and seminars.
- Performs other duties as assigned by Supervisor.
Shift:
- 12 pm - 8 pm Tuesday - Saturday
- Training is Monday - Friday 9 am - 5 pm
Qualifications:
- Type 45 wpm and 98% accuracy
- Proficient with Microsoft Word, Excel, and Outlook.
- Possess a high level of attention to detail.
- Ability to communicate effectively over the telephone and in writing.
- Experience completing multiple and/or repetitive tasks. Ability to work in a fast-paced environment.
- Dependable and punctual.
- Ability to work independently of supervision and use effective time management skills.
- Desire to cross train in other company positions.
- High School Diploma or equivalent
- Pass criminal background check and drug screen
Our business has been consistently growing and expanding since 1989. We offer paid training, a comprehensive benefits package, overtime, opportunities for advancement, and a pleasant work environment which is conveniently located off I-75 in Richardson, TX.
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
Job Type: Full-time
Pay: From $15.00 per hour
Ability to Commute:
- Richardson, TX 75081 (Required)
Work Location: In person