BlueStone Psychotherapy provides quality counseling services to individuals, couples, and families in the Lake Norman, NC area. We are growing and are looking for an exceptional Office Administrator to help in our growth and be a part of our amazing team! With your help, we can continue to care for our community. If you are looking for a fun place to work, then this is it! Paid holidays and vacation!
Duties:
- Perform and ensure the accuracy of all office functions, including meeting and greeting clients, client intake and check-in, scheduling, insurance verification/submission and answering phones
- Act as client advocate to resolve their inquiries and concerns regarding office functions
- Assist in coordinating various fun in office events such as "Lunch and Learn"
- Resolve day-to-day operational challenges and seek feedback from the Executive Director
Minimum Qualifications:
- Team player, dependable, excellent work ethic, highest attention to detail and accuracy in work
- Ability to represent oneself and the company with compassion, caring, respect, professionalism, and privacy
- Excellent organizational skills, being able to multi-task, manage time and tasks, and handle interruptions. Ability to take initiative and problem-solve quickly and efficiently
- Excellent interpersonal and communication skills and use them respectfully, confidently, and efficiently with staff and clients
- Ability to author clear, well composed, and well formatted email correspondence.
- Solid knowledge of Microsoft Office Suite (Outlook, Word, Excel)
Preferred Qualifications:
- Experience with any EHR (Electronic Healthcare Record) software
- Experience in Healthcare/Mental Healthcare administration
- Experience working with insurance companies - understanding and verifying benefits, submitting claims, billing, interpreting EOBs, insuring accuracy of payments
- Experience and understanding of deductibles, co-pays, co-insurance and out-of-pocket expenses and maximums
Salary commensurate with experience. If you have specific salary requirements, please include that in your correspondence.
Thank you! We look forward to hearing from you!
Please review our website: www.BlueStonePsychotherapy.com
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Schedule:
Work Location: In person