Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients and team.
Duties:
- Answer incoming customer inquiries via phone, email, and chat
- Assist customers with product information, pricing, and availability
- Resolve any customer needs in a professional manner
- Conduct outbound calls to follow up on customer inquiries
- Perform data entry tasks to update customer records
Requirements:
- Excellent phone etiquette and communication skills
- Proficiency in English; multilingual abilities are a plus
- Strong analytical skills to assess customer needs effectively
- Prior experience in customer service or related field preferred
- Ability to handle high call volumes and work in a fast-paced environment
Benefits:
- Flexible, since work is done from home
- Comprehensive training program provided
- Supportive team environment fostering personal development
If you are a dedicated individual with a passion for delivering top-notch customer service, we encourage you to apply for this exciting opportunity as a Customer Service Representative.
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 3 – 5 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
- Work from home
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Location:
- Long Beach, CA (Required)
Work Location: Remote