Are you seeking a position with a company that will allow you to grow and progress and at the same time serve the Hispanic community? If so, this position is calling your name! We are an independent insurance agency that has been serving the Spanish speaking market for more than 20 years. We are currently looking to hire a customer service superstar for our Garden City office. The customer service position is an entry level position with great opportunities for growth. No insurance experience needed but highly encouraged.
Customer Service Responsibilities
- Address inbound and outbound inquiries for potential customers and existing customers.
- Identify and overcome customer concerns.
- Conduct introductory calls to new customers.
- Conduct follow up calls to existing customers to check on services.
- Take payments from walk in customers and customers that call in.
- Provide support for 2 agents.
- Completes other duties as assigned.
The customer service representative must be bilingual Spanish/English.
This is a full-time position.
Customer Service Representative position Pay is: $17-$19/hour DOE
Benefits (Health, Life, Dental) available after 90 days of employment.
Customer Service entry level position with great opportunity for growth within the company.
Job Type: Full-time
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Office: 1 year (Preferred)
Language:
Work Location: In person