Landscape Operations Manager - Purpose and Description
We are seeking an experienced Landscape Operations Manager to join our team in Mount Pleasant. As the Landscape Operations Manager, you will be responsible for overseeing and managing all field operations within the maintenance division, promoting the growth and development of field staff and assisting them in carrying out their responsibilities as needed. This is a leadership role that requires strong organizational skills, attention to detail, and the ability to effectively manage a team. If you have a passion for landscaping and a desire to build and maintain beautiful outdoor spaces, we would love to have you join our team!
Landscape Operations Manager - Job Responsibilities / Essential Functions
- Manages and schedules labor, equipment and materials to accomplish contract maintenance schedules within established budgets. Maintains strict adherence to established schedules and budgets.
- Understand contract specifications and ensure they are met.
- Have excellent client communications and experience maintaining customer’s satisfaction. Respond to customer complaints in a timely manner to ensure proper handling to achieve excellent customer satisfaction.
- Provides most recent plans and / or document revisions to field staff at the beginning of each day and provides instruction to ensure Crew Leader and crew are prepared to complete the job.
- Ensures all work is completed in adherence to safety policies and guidelines. Conducts weekly safety training and safety inspections on job sites.
- Investigates any accident or safety violation, prepares appropriate reports, takes action steps to correct and prevent future occurrences. Defines and implements solutions to recurring accidents or most common hazards.
- Maintains proper inventory of materials, equipment and other supplies to complete maintenance activities.
- Orders materials, equipment and supplies as needed within purchasing limits.
- Supervise employees, keeping attendance records, enforcing proper uniform and safety equipment use, and approving time clock.
- Overall human resource management of field staff within the department. Includes hiring, firing, training, coaching, mentoring and developing staff to reach potential and established goals for the individual and the division. Identify and develop Crew Leaders.
- Maintains sufficient staff to accomplish maintenance schedules and analyzes future needs, forecasting staff and material needs to complete future maintenance jobs.
- Conducts timely performance reviews of direct reports and takes corrective action when appropriate.
- Coordinate the use of labor, equipment and materials with other divisions as needed.
- Obtain locations of utilities when required 48 hours in advance of starting work.
- Visit job sites on a regular basis, observing organization of work, identifying and resolving training issues, taking necessary actions to ensure quality.
- Maintain day-to-day working knowledge of all maintenance contracts in progress, including field completion status, billings-to-date, and progress payments.
- Monitor job costs weekly and reacts to any maintenance jobs deviating from budgets of time, schedule, cost or any other factor so appropriate adjustments can be made to maximize result.
- Maintain high level of good housekeeping and care of company assets in the field, vehicles and customer work sites.
- Stay aware of Best Practices. Develop and recommend improved work methods and standards when appropriate.
Landscape Operations Manager - Qualifications / Educational Requirements
Associate Degree – Horticulture / Turf Management and / or 5 – 10 years relevant experience
Three (3) years supervisory experience
Mechanical aptitude
Knowledge of computer applications – Microsoft Office Suite, LMN Software
Current Drivers License
Pay will be determined based on experience.
Base pay + bonus
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) 3% Match
- Life insurance
- Paid time off
Schedule:
Language:
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Mount Pleasant, SC 29464 (Required)
Work Location: In person