First IC Bank is seeking a new team member for our branches in Doraville, Norcross, Suwanee and Johns Creek, GA! We are a fast growing, local community bank serving the community for past 24 years! We are looking for another caring individual to join our team!
***Highly competitive Benefits Package! Employer sponsored Medical, Dental, Vision Insurance, Life Insurance, Short & Long Term Disability and 401K with a 100% employer match up to 6%!***
The ideal candidate will be responsible for assisting bank customers/clients with deposits, withdrawals from commercial and personal accounts and teller window services which include processing deposits, check cashing, money orders, etc.
Act as a Brand Ambassador of the bank - smile and greet customers warmly and provide basic teller services with the highest level of customer service, professionalism, and courtesy.
Ensure accurate and timely processing of basic transactions for banking center customers and balance daily work in accordance with established bank policies and procedures.
Perform transactions in a professional manner to build customer confidence and trust.
Resolve basic service issues or refer to appropriate associate to guarantee customer satisfaction and retention.
Promote consumer services and products, via customer education and cross-sell referrals.
Follow fraud prevention and security procedures. Assist other associates as needed.
Polished/professional dress is a must!
PRIMARY DUTIES:
- Cash advance daily balancing
- Wire transfer
- Hold checks
- Cashier’s checks
- CTR
- Brinks deposit
- Balance ATM
PREFERRED SKILLS/EXPERIENCE
- High school diploma or GED
- Bilingual in English/Korean or Chinese
- 0-1 year related experience preferred
- Superior Customer service skills
- General Math skills
- Detail orientated and able to function in a fast-paced and changing environment
- Excellent communication skills with ability to be concise, clear, and consistent
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) 6% Match
- Dental insurance
- Disability insurance
- Flexible spending account
- Gym membership
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- What's your salary expectations?
Education:
- High school or equivalent (Preferred)
Experience:
- Cash Handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
Language:
- Chinese (Preferred)
- Korean (Preferred)
Ability to Commute:
Ability to Relocate:
- Atlanta, GA: Relocate before starting work (Required)
Work Location: Multiple locations