Program/Dept.: Trusted Messenger Network
Classification: Temporary, Part-Time/ Non-Exempt
Salary Range: $20.00/Hourly
Reports to: Program Manager
Location: 4879 E. Kings Canyon Road, Fresno, CA 93727
Date: April 23, 2024
1. AGENCY
The Fresno Center (TFC) is a non-profit organization that was established in the past 30+ years, serving the community of
Fresno County. TFC offers 20 different support services that include mental health, wellness, and healing, from
immigration to education advocacy to clinical behavioral services to holistic wellness services. TFC is the one-stop shop
that promotes cross-cultural understanding and cultural preservation. Eight of our 20+ programs focus on mental health
services (Horticultural Therapeutic Community Centers Program, Living Well Center, Holistic Wellness Program,
California Reducing Disparity Project, Central Valley Regional Center Latino and Southeast Asian Navigator Program,
and Kaiser Community Benefits Program). Our motto is to “Inspire, Empower, and Cultivate”. Our commitment is to
equip staff with the best training and practices to develop and maintain client loyalty and be the employer of choice in the
Central Valley.
The Fresno Center’s Mission Statement: To assist individuals in becoming self-sufficient, self-fulfilled and productive members of
the community while fostering cultural preservation and promoting cross cultural understanding.
The Fresno Center’s Vision: The Fresno Center will be a champion for positive change through empowerment, education, and
collaboration.
2. THE PROGRAM
The Trusted Messenger Network Grant (TMNG) was funded by the Office of Planning and Research and the Office of
Community Partnerships and Strategic Communication (OCPSC).
3. POSITION SUMMARY
The TMNG project is designed for the Fresno Center to serve as a Trusted Messenger who can and will raise public awareness,
mobilize public support, and provide critical, timely, and accurate information on the state’s most vital issues to the community,
focusing on the underserved, unserved and most disadvantage. These critical social and health inequities issues include the
following but are not limited to COVID-19 vaccines and harm reduction, water conservation, individual taxpayer identification
number (ITIN), and extreme heat.
4. JOB DUTIES & RESPONSIBILITIES
4.1. Conduct Highly Interactive Engagements
4.1.1. Conduct and Coordinate outreach regarding critical social and health inequities issues, including the following but not
limited to COVID-19 vaccines and harm reduction, water conservation, individual taxpayer identification number
(ITIN), and extreme heat. Outreach methods include but are not limited to door-to-door canvassing, outreach at events
or high-traffic areas, phone banking, training, workshops, and meetings.
4.2. Ongoing Promotional Engagements
4.2.1. Emails to Listservs/Blogs/Newsletters
4.2.2. Ethnic Media Partner Engagement
4.2.3. Social Media Posts/Live Events
4.2.4. Flyers/Mailers/Leave Behind Materials
4.3. Rapid Response
4.3.1. Staff are to remain nimble and respond to requests from OCPSC to pivot activities and address emergent issues, which
may change rapidly.
4.3.2. Attend mandatory briefings to understand emergent needs.
4.3.3. Adapt previously approved plans to redirect resources focusing on emergent priority populations.
Job Description: Trusted Messenger Specialist