Job title: Customer Service Representative / Inside Sales
The Customer Sales Representatives are responsible for creating / maintaining customer relationships, general sales information, product pricing, delivery coordination and more. Most often they are the customer’s first point-of-contact. Team members aggressively promote and sell all Tamlyn product lines.
Duties/Responsibilities:
- Selling building materials to our customers over the phone and via email.
- Maintaining and growing existing customer base through prospecting sales account development, quoting and customer follow up.
- Sourcing special order items and custom flashing for our customers.
- Ensuring all customer sales orders are entered complete and accurate.
- Advising customers on inventory levels and pricing.
- Answering the phone and directing calls.
- Scheduling and answering question regarding deliveries for customers.
- Keeping constant communication with Outside Sales / Regional Sales Managers.
- Coordinating with scheduler/dispatcher, billing orders, and assisting the Outside Sales team with quotes.
Required Skills/Abilities:
- Strong verbal, written and over-the-phone communication skills.
- Excellent sales and customer service skills, with proven negotiation skills.
- Thorough understanding of company’s products and/or services, and those of immediate competitors in the surrounding market.
- Proficient with Microsoft Office Suite or related software.
- Experience using Customer Relationship Management software (CRM).
- Ability to interact with other company’s departments
- In-office position
Education and Experience:
- Previous experience in building product sales or related field.
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Supplemental pay types:
Weekly day range:
Work setting:
Ability to Relocate:
- Missouri City, TX 77489: Relocate before starting work (Required)
Work Location: In person