Description:
Who we are:
Turnwell Mental Health Network is a clinician-led, integrated mental health group with a mission to expand access to high-quality care in underserved markets. Our primary focus is mental/behavioral health and integrative medicine/primary care services. Turnwell provides administrative support so our medical professionals can do what they do best: focus on patient care.
What are we looking for?
Turnwell Mental Health Network is looking for an experienced, compassionate, and skilled Billing Specialist to support a growing multi-provider practice. This role requires an individual with a high level of organizational, interpersonal, and critical thinking skills, as well as attention to detail, flexibility, and maturity.
Turnwell is seeking an individual with a history of proven success and the ability to work well with medical providers, support staff, and patients in a supportive, enjoyable, and collaborative environment. The ideal candidate has experience with mental health and/or primary care coding, competency with current ICD/CPT codes, and excellent communication skills.
Requirements:
Responsibilities:
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Identify and resolve patient and insurance billing issues.
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Verification of benefits for various service lines.
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Follow-up on denied, appealed, and re-consideration of claims.
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Patient AR: collect outstanding accounts, process payments, and discuss insurance & billing questions.
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Update insurance payor information and profiles.
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Support Clinical Staff, Physicians, and Front Office Staff with questions regarding insurance policies, authorizations, and payments.
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Understand insurance processes, productivity, aging, and revenue cycle reporting.
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Adhere to HIPAA guidelines and patient confidentiality.
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Answer incoming patient and insurance calls.
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Working knowledge of Medicare, Medicaid, Commercial Insurance Payors, Workers Compensation, and Managed Healthcare
Job Requirements:
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High School Diploma or Equivalent.
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Previous experience with medical billing software systems.
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Must have 5+ years of experience in billing.
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Must have proven record of managing and leading a team of billers
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Experience working in a fast-paced medical office environment.
Preferred Education and Experience
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Knowledge of patient registration, charge entry, billing, and medical policies.
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Strong organization, problem-solving, and error-detection skills.
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Ability to review and interpret patient bills and explanation of benefits (EOBs)
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Identify incorrect data and have the skills to make the appropriate corrections.
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Independent worker with strong attention to detail.
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Strong interpersonal communication skills.
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Preferred: accredited/certified biller/coder with mental health billing experience.
Benefits:
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Medical Insurance
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Dental Insurance
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Vision Insurance
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Disability insurance
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Employee assistance program
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Flexible schedule
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Flexible spending account
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Health insurance
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Life insurance
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401K Retirement Plan
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Paid time off
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Vision insurance
Schedule:
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Full-Time Remote Position
Experience:
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Medical Billing: 5+ years in healthcare billing role