About Illinois Fence Company:
Illinois Fence Company is a leading provider of backyard fencing solutions dedicated to enhancing outdoor living spaces with quality and craftsmanship. We specialize in designing and installing a wide range of fencing options tailored to meet our client's needs and preferences. Our commitment to excellent customer service and professionalism makes us a preferred choice in the outdoor home improvement industry.
Job Description:
We are seeking a motivated and organized Appointment Coordinator to join our dynamic team. The successful candidate will play a crucial role in facilitating the interface between our sales team and potential customers by scheduling appointments for free fence estimates. This position is ideal for individuals who excel in customer service and have impeccable organizational skills.
Responsibilities:
- Respond to customer inquiries via phone and email with professionalism and courtesy.
- Schedule and confirm appointments for free fence estimates, ensuring efficient time management and coordination.
- Maintain a detailed calendar and database of all customer interactions and scheduled appointments.
- Collaborate with the sales team to optimize appointment-setting procedures and improve customer satisfaction.
- Provide information to potential clients regarding services, pricing, and the benefits of choosing Illinois Fence Company.
- Follow up with clients after appointments to gather feedback and assist in moving them through the sales process.
Experience:
- Previous experience in appointment coordination or customer service is preferred.
- Experience working in the construction or home improvement industry is a plus but not required.
Skills:
- Strong organizational and time management skills.
- Excellent communication skills, both written and verbal.
- Proficiency in using office software, including Microsoft Office and scheduling tools.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- A customer-focused approach with the ability to build and maintain positive relationships.
- Detail-oriented with a knack for problem-solving.
We Offer:
- Health, Dental, and Vision Insurance
- A dynamic and supportive work environment.
- Competitive compensation.
- Opportunities for professional growth and development.
How to Apply:
Interested candidates should submit a resume and a brief cover letter outlining their qualifications and why they are a good fit for the role at Illinois Fence Company.
Join Illinois Fence Company and contribute to creating beautiful, functional outdoor spaces for our clients. Apply today to join our growing team!
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Ability to Relocate:
- Minooka, IL 60447: Relocate before starting work (Required)
Work Location: In person