The Applications Specialists are a key part of the Sales process. The Applications team supports the sales team by producing print samples and providing printing support to customers and our production departments.
Essential Functions/Responsibilities
· Produce customer requested print samples on a timely basis to demonstrate the quality of our products and the range of production choices that could be made to achieve various print quality levels
· Create temporary fixtures as required to facilitate production of customer samples
· Produce generic print samples as needed to provide sales group with appropriate tools to show the quality of EPS consumable products
· Perform demonstrations of our equipment & software both virtually and in-person
· Produce color profiles using RIP and 3rd party software to achieve desired color gamut
· Provide phone & e-mail support and training to our customers, salespeople, and field support staff on the selection and use of EPS printing equipment, RIP software, and supplies
· Provide overflow support to produce pad print samples if needed and when caught up on producing WF print samples
· Consult with and assist Production Technicians as they prepare machines for customer FAT’s and shipments
· Works with Production and Engineering to test and critique design of machine fixtures.
· Reports all customer interactions in customer management feature of Salesforce.
There may be some opportunity for travel.
Job Type: Full-time
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Supplemental pay types:
Experience:
- print industry: 2 years (Required)
- graphic design: 1 year (Required)
- Customer service: 1 year (Preferred)
Ability to Commute:
- East Dorset, VT 05253 (Required)
Ability to Relocate:
- East Dorset, VT 05253: Relocate before starting work (Required)
Work Location: In person