```Job Overview: We are seeking a friendly and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience during their stay. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently and accurately - Provide information about hotel amenities, local attractions, and dining options - Handle guest inquiries, requests, and complaints promptly and professionally - Assist with reservations and room assignments - Maintain accurate guest records and handle cash transactions - Collaborate with housekeeping to ensure rooms are clean and ready for guest arrival - Operate phone systems and respond to incoming calls in a courteous manner - Assist with administrative tasks such as filing, data entry, and email correspondence Skills: - Strong hospitality management skills with a focus on delivering exceptional guest services - Excellent communication skills, both verbal and written - Proficiency in multiple languages is highly desirable - Knowledge of front desk operations and hotel management software systems - Ability to handle difficult situations with patience and professionalism - Strong organizational skills with attention to detail - Familiarity with phone etiquette and ability to operate phone systems effectively If you are passionate about providing outstanding customer service in the hospitality industry, we invite you to apply for the position of Front Desk Agent. Join our team and contribute to creating memorable experiences for our valued guests.```
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
Work setting:
Ability to Relocate:
- Nampa, ID 83687: Relocate before starting work (Required)
Work Location: In person