Ben & Jerry's of Lake Placid, NY is currently seeking a Retail Assistant Store Manager to join our Team.
Benefits:
- Competitive Pay: $19 - $25 per hr, to start based on experience
- Employee Discount
- Flexible schedule
- Paid time off
- Paid training
- Excellent Company Culture
- Opportunity for Career Growth
Qualifications:
- Prior Fast Food or Retail Management experience required
- Customer Service Skills
- Understand the operating plan and budget for the scoop shop including sales projections, margin goals, payroll, operating and occupancy expenses, and inventory requirements.
Responsibilities:
- Assist the Manager/Operator in the hiring and orientation of staff. Conduct in-store training and performance evaluation for all Scoop Leads and Hosts, with an added emphasis on ergonomics and safety for scooping and other work functions.
- Direct day-to-day operations including store and staff appearance, customer service, cleanliness, compliance with all safety and operating standards, merchandising and production and inventory levels of all paper products, stored and tempered ice cream, waffle cones, novelties, and baked goods.
- Ensure customer satisfaction, by role modeling the practices of friendly, timely service and proper product handling.
- Coordinate the store opening and closing activities.
- Assist the Manager/Operator in the daily tracking of the store scooping performance and ensure that the scooping percentage is within the suggested operating standards.
- Maintain the systems established by the Manager/Operator that will ensure the accuracy of all register, cash transactions, and daily sales and deposit summary reports.
- Accountable for daily financial reporting requirements established by the Manager/Operator.
- Assist the Manager/operator in the storage, and logging of all inventories. Ensure that all invoices are crosschecked with packing slips, bringing any discrepancies to the Manager/Operator’s attention.
- Assist the Manager/Operator in the implementation of the marketing plan with an emphasis on in-store marketing.
- Assist the Manager/Operator in meeting the performance goals of the store.
- Participate in store planning and development meetings with the Manager/Operator, Scoop Leads and Scoop Hosts, and attend other meetings and activities when appropriate.
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Experience level:
Restaurant type:
- Quick service & fast food restaurant
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Lake Placid, NY 12946: Relocate before starting work (Required)
Work Location: In person