Location: Remote position, but prefer the Greater Phoenix area or Pacific or Mountain time.
Schedule: Your regular weekly schedule will be 8:30am-5pm PST.
About Us
With over 30 years of lending experience, RWM offers a platform that rivals the industry’s best. What makes us stand out is our unwavering commitment to Loan Officers, customizing support for their unique business plans and marketing strategies. Our seasoned team, having navigated numerous market cycles, is dedicated to empowering LOs to thrive and capture market share in today’s dynamic landscape. Our mission is to facilitate the American dream of homeownership with our innovative platform, experienced advisors, and a vested interest in our clients’ futures. We are a forward-thinking group of individuals with a common vision to help as many people as possible achieve their dream of homeownership.
Position Overview: As a Loan Officer Assistant (LOA), you will provide dedicated support to an individual loan officer, or a team, throughout the mortgage loan process, ensuring a smooth and efficient experience from loan application through closing. The LOA is an extension of the team they support, so it is crucial that they maintain an excellent level of customer service and knowledge of the loan process throughout their interactions.
Responsibilities
- Assist the Loan Officer with reviewing loan applications in a timely manner for accuracy & to ensure they are complete
- Act as the primary point of contact for clients to answer all questions about their loans and provide next steps throughout the loan process
- Provide initial needs list to borrowers
- Complete income calculations, order automated WVOEs, request manual WVOEs and obtain AUS findings on every file
- Submit TBD files for Certified Pre-Approvals
- Submit in process loans for disclosures & underwriting decisions
- Monitor TBD and active pipelines and provide critical updates to assigned team members
- Schedule weekly pipeline calls with loan officer(s) and processor(s)
- Attend monthly Sales & Operations trainings to stay up to date on internal & external products and processes
- Participate in monthly LOA meetings for collaboration & team building opportunities
- Understand and follow company compliance policies and industry regulations
- Become proficient with RWM’s internal workflow, technology, & loan process
- Learn & understand basic conventional, FHA, VA and non-agency guidelines for qualification purposes
Requirements:
- 1+ year Loan Officer Assistant experience
- 1+ year LOS experience
- Proficient in Microsoft Office
- Team-Player
- Effective Communicator
- Problem-Solver
- Reliable & Dependable
- Experience with SimpleNexus(nCino), Total Expert & Canva is a plus
- Bilingual Spanish speaking is a plus
Compensation
- Hourly + Commission on Team Funded Loan Production
- *Eligible for quarterly bonus incentives
Benefits:
- Competitive salary based on experience.
- Opportunities for professional development and career growth.
- A positive and collaborative work environment.
How to Apply:
Please submit your resume detailing your relevant experience and why you would be a great fit for this position.
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Supplemental pay types:
Work Location: Remote