SUMMARY:
Participate in complex technical activities associated with the operation of medical imaging equipment in MRI. Contribute in activities in the department ensuring accuracy and completeness of work, cross-training of employees, responsible for ACR accreditation, and adherence to established Radiology, Medical Clinic of Houston, and the Code of Conduct policies and procedures. Provide excellent customer service and positive outcomes during conflict resolution.
DUTIES AND RESPONSIBILITIES:
Primary Responsibilities
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Demonstrate knowledge and skills necessary to operate MRI scanner to provide cross-sectional images and complex data for determining medical treatment/diagnosis.
- Manage patient workflow for MRI
- Maintain a professional and clean environment for the MRI Department at all times.
- Monitor Synapse RIS and EPIC for all scheduled procedures; obtain procedure protocols from radiologist, and review insurance pre-certification requirements before a procedure is performed.
- Ensure customer service is provided in a timely manner.
- Ensure all procedures in MRI are interpreted in a timely manner.
- Consult with supervisor or manager for problem solving and/or changes in procedures.
- Report incidents in a timely manner and within 24 hours.
- Coordinate the daily cleaning, periodical preventive maintenance of the equipment in MRI.
- Assist with developing, reviewing, and updating of MRI protocols and procedures.
- Perform periodical evaluation of MRI protocols and procedures, under the direction of the Radiologists, to determine quality assurance and/or additional projections requirements.
- Serve as a mentor and resource to train less experienced technologists.
- Maintain a safe working environment and ensure all employees are properly trained on MRI safety.
- Ensure the MRI Department complies with all State and Federal regulations including ACR and TDH, as applicable to the areas of responsibility.
- Learn and perform CT procedures as needed for department coverage.
- Maintain a flexible work schedule to accommodate late add-on patients.
- Adhere to the Radiology and Clinic Policy and Procedures and the Code of Conduct.
- Perform other related duties incidental to the work described herein.
Specific Areas of Responsibilities
Intradepartment
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Ensures adequate supplies are ordered and maintains par level products in Radiology.
- Develops a working relationship with Physicians, all Clinic personnel, and Managers to ensure overall Clinic standards are met.
MRI
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Ensures MRI is ACR compliance.
- Effectively communicates with MCH Physicians, Radiologists, and Clinical personnel as it relates to delivering MRI
- Reviews, assesses, and recommends new MRI imaging services for the Clinic.
- Ensures preventive maintenance is performed on the scanners and power injectors in MRI.
Radiologists
- Act as the liason and maintain an open line of communication between the Radiologists and staff.
- Communicates all potential interruptions of Radiology services and submits action plans to Manager and Radiologists.
BACKGROUND REQUIREMENTS:
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Education, Experience, and Knowledge
- Requires registration with the American Registry of Radiologic Technologists (A.R.R.T.). Must possess MRI certification, Texas State License for Radiological Technology and CPR certification required by the State.
- Skills and Abilities
- Must demonstrate excellent organizational skills.
- Must demonstrate excellent customer service and satisfaction skills.
- Effective coordination of multiple projects.
- Must be knowledgeable in all Radiology procedures and scheduling on Synapse RIS.
- Uses analytical skills for troubleshooting and problem solving.
- Must have excellent communication skills, including written, verbal, listening, and telephone etiquette.
- Excellent computer skills – PC, MS office including data entry in RIS scheduling.
- Be able to lift up to 50 lb.
NOTE: This job profile describes the duties and requirements of the position. Requirements stated are representative of minimum levels of knowledge, skills and/or abilities required to successfully perform the job. The employee may be asked to perform other job-related duties as required.