Aesthetic Roofing is disrupting the residential contracting space with a directed focus on Customer Experience and streamlined operations. We believe timely, effective communication and setting appropriate expectations throughout the roofing process are key to cultivating lasting, positive customer relationships and increasing brand recognition within the community. Quality construction work should be easy and effortless to obtain for each and every one of our incredible customers.
Position Summary
As an Aesthetic Roofing Quality Control Manager starting at $45,000-$60,000 per year, depending on experience, you will work directly with production teams to oversee quality and timely completion of roofing projects by actively inspecting jobs in progress for workmanship standards and completing final walkthrough inspections to provide customers and carriers with official certificates of completion. Your success in this role will be determined by your ability to accurately and consistently identify potential workmanship errors prior to completion and thus directing install crews to correct those errors before they become major repairs. Your success will also be gauged by your ability to minimize customer complaints through timely communication and repairs for qualified warranty claims.
Primary Responsibilities And Job Details
- Actively monitor jobs in progress and communicate discrepancies to Operations staff as needed
- Deliver additional materials occasionally and as needed ensuring continuity in job progress
- Conduct final walkthrough inspections to identify any deficiencies in workmanship standards before issuing official certificate of completion
- Assist in job-planning logistics by communicating critical information on crew availability and daily jobs in progress
- Manage and update quality control aspects of CRM systems and make detailed job notes for each active project daily
- Keep accurate materials delivery and utilization records
- Collect feedback from customers
- Collect excess and unused materials from job sites each day and match quantities with work orders provided by Operations staff
- Return applicable excess/unused materials to suppliers for restock or warehouse items for future use
You Will Thrive In This Role If
- You are fluent in the Spanish language
- You are comfortable with critical thinking and decision making based on available information
- You seek opportunities to develop skills and deliver your unique value within the workplace
- You work well with others and are comfortable in an interactive working environment
- You enjoy the challenge of establishing systems and processes in an emerging business environment
- You communicate clearly and directly, while maintaining a sense of patience
- You are comfortable with being given overall objectives and self-identifying individual tasks to attain those objectives consistently
Job Requirements
- Must have valid drivers license and clean driving record (for company-use vehicles)
- Must have a minimum of 2 years experience installing asphalt roofs
- Must be able to reliably commute or be willing to relocate to South Jordan, Utah
- Must be able to work on-site from 7:00am-5:00pm Monday-Friday and Saturday’s as needed
- Must be comfortable and capable using cloud-based technology systems such as G-Suite and CRM systems
- Must be authorized to work in the U.S.
Job Types: Full-time, Contract
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- South Jordan, UT 84095: Relocate before starting work (Required)
Work Location: In person