Illuminate USA, a new standalone joint venture established by two global leaders in renewable energy, is building one of the largest solar panel manufacturing factories in the Western Hemisphere. This 1.1 million-square-foot factory is currently in advanced stages of preparation in the Columbus, Ohio area. Illuminate USA is seeking highly motivated team members to help the company grow from startup to a full scale, industry leading manufacturer with $1B - $2B expected annual revenue and over 1,200 employees in less than two years.
This will be a fast-paced and exciting time in our history as we are building something great from the ground up here in central Ohio. We offer competitive pay, benefits, and ongoing career development opportunities. Come join our collaborative, people-focused, and innovative workplace as we embark upon this unique and exciting journey!
Job Summary:
We are currently looking for a Service Desk Technician for our new factory in Columbus, Ohio.
This senior IT service engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Other main responsibilities include: 1, Interacts with end-users to identify current computing procedures and desktop-based LAN systems software operations and makes selection recommendations accordingly. 2, Responsible for writing documentation to describe product corrections. 3, Writes manual for end-users to describe installation and operating procedures..
Responsibilities:
- Responsible for formulating, reviewing, and implementing plans for desktop systems and low-voltage projects.
- Develop and implement solutions for IT service requirements, conduct assessments, and provide implementation support.
- Construct and promote the use of monitoring systems, access control systems, and audio-video conferencing systems within the company, and optimize their functionality.
- IT infrastructure post-maintenance, inspection, and optimization execution.
- IT asset management tasks including allocation, selection, optimization, inventory, reallocation, and disposal.
- Responsible for overall management of IT endpoint security.
- Responsible for the development, application, promotion, and maintenance of company's confidential software, desktop antivirus, endpoint threat intelligence, and other security systems.
- Complete other tasks assigned by the supervisor
Qualifications:
- A bachelor's degree or its equivalent. Familiar with IT concepts, practices, and procedures.
- 2 to 4 years of related experience.
- Previously exposed to some complex IT-related tasks.
- Outstanding learning and communication skills;
- Excellent programming skills are preferred.
Illuminate USA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any protected status as defined by la
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Commute:
- Pataskala, OH (Preferred)
Work Location: In person