We are currently seeking a dedicated and personable Front Desk Clerk to join our team. As the first point of contact for clients, visitors, and callers, the Front Desk Clerk plays a crucial role in maintaining our firm's professional image and providing excellent customer service. The ideal candidate will be friendly, organized, and capable of managing various administrative tasks in a fast-paced legal environment.
Responsibilities:
- Greet clients and visitors with a positive, helpful attitude
- Announce clients as necessary
- Answer heavy call volume in a professional manner, and route calls as necessary
- Maintain security by following procedures; track visitor log and notify appropriate persons
- Maintain telecommunication system by following manufacturer's instructions for phone console operation
- Maintain safe and clean reception area, lobby, kitchen and conference rooms by complying with procedures, rules, and regulations
- Managing office and kitchen supplies such as stationery, equipment and furniture
- Performing ad-hoc administration duties
Requirements:
The ideal candidate must have the following qualities:
- High school diploma or equivalent required; college degree preferred
- Previous experience in a receptionist or customer service role preferred
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Professional appearance and demeanor
- Knowledge of legal terminology and procedures (preferred but not required)
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
Ability to Commute:
- Encino, CA 91436 (Required)
Work Location: In person