To apply: Interested candidates should submit a cover letter, resume/curriculum vitae (please name your documents as follows: Last Name, First Name - Document Name), and the names and contact information for three references to the Human Resources Office at Princeton Theological Seminary at apply@ptsem.edu.
Title: Circulation Supervisor
Department: Circulation Department, Library
Status: Exempt, full time, 35 hours per week, primarily evenings and weekends; schedule subject to change as needed based on office and program needs
Report to: Head of Circulation Services
Purpose: Perform a variety of essential Circulation operations, including
management of the Circulation desk in the absence of the Head of Circulation
Services; train and supervise student workers; manage interlibrary loan and take
responsibility for specific projects
ESSENTIAL FUNCTIONS
Perform Circulation operations following library policies and procedures (50%)
· Open and close the library, implementing procedures to ensure smooth, professional operation of Circulation Department services.
· Perform circulation tasks, including checking items in and out, creating library accounts and requesting items for patrons.
· Respond to and resolve patron questions and concerns in person, over the phone and via the departmental email account in a timely and courteous manner and enforce Library policies.
· Perform advanced tasks within the integrated library system (ILS).
· Communicate effectively with Circulation Department staff and student workers about departmental workflows and issues that require group collaboration.
· Perform collection-related tasks such as shelving books, shelf reading, updating stack labels, and other tasks as needed.
· Manage inventory projects, including identifying books that lack barcodes or item records; searching for and reporting missing and lost books; and entering updated collection item data into the ILS.
· Assist patrons with electronic resources, online catalog, and basic reference materials and methods; provide appropriate referrals to area and subject specialists.
· Undertake technical tasks such as scanning, troubleshooting, and clearing jams from copiers, replacing paper and toner cartridges, and assisting patrons with copying and scanning.
· Maintain statistics as requested.
· Maintain and order Circulation Department supplies.
· Manage requests for library tours outside of regular office hours, such as nights and weekends.
· Perform other duties as assigned.
Supervision (20%)
· Train student workers in Library and Circulation policies and procedures.
· Supervise the work of student workers, including the prioritization and delegation of daily and ongoing tasks.
· Model excellent and professional service to student workers.
Manage Interlibrary Loan (ILL) (15%)
· Handle both borrowing and lending requests according to specific library policies.
· Manage the gathering and scanning of requested materials.
· Upload or mail requested materials as needed.
· Communicate with other OCLC member libraries on ILL issues.
Course Reserve Support (15%)
· Locate, retrieve, and organize physical and electronic collection materials for course reserves.
· Ensure requested course materials meet copyright law requirements.
· Help maintain an organized database of course reserve items.
· Keep faculty updated on course reserve status and assist students with access to course reserves.
· Enforce course reserve borrowing rules and policies.
QUALIFICATIONS
· Must be willing and able to work evenings and weekends
· Associate’s degree is required, or a high school diploma with previous library work experience
· Excellent communication and interpersonal skills and the ability to work under the pressure of regular contact with the public
· Demonstrated ability to multitask, prioritize, and perform detailed work accurately
· Strong organizational skills
· Ability to adapt to changing needs, including learning new systems and workflows, particularly when deadlines are at hand
· Ability to work both independently and collaboratively in the context of a small, collegial team in a changing environment
· Demonstrated flexibility, openness to innovation, as well as a commitment to continuous learning and a user-centered perspective
· Proficiency in using basic computer applications, such as web browsers, Microsoft Office Suite
PREFERRED QUALIFICATIONS AND SKILLS
· Previous work experience in a library, preferably in public services and in a research library
· Experience supervising students
· Experience with both an integrated library system and a learning management system preferred
· Knowledge of Library of Congress classification system
· College degree preferred
PHYSICAL / ENVIRONMENTAL DEMANDS
· Must be able to physically lift 30 pounds, and to push or pull book carts weighing 40 pounds
· Must be able to physically retrieve and return library materials to shelves, hold and carry library materials, and shift library materials in the stacks
· Must be able to stand for extended periods
Princeton Theological Seminary reserves the right to amend this position description at any time.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Princeton, NJ 08540: Relocate before starting work (Required)
Work Location: In person