Guest Service Representative/Front Desk Associate
Currently hiring for 7am-3pm or 3pm-11pm
Full Time and Part Time available
TownePlace Suites by Marriott Cincinnati Fairfield is a brand new extended stay hotel in Fairfield, OH.
TownePlace Suites by Marriott Cincinnati Fairfield is offering an opportunity to work at the Front Desk within a beautiful, brand new hotel in Fairfield, OH.
Apply in person at:
6705 Fairfield Business Center Drive, Fairfield, OH 45014
Now hiring - Looking for Full Time and Part Time person with open availability for our front desk. Must be able to work any 3pm-11pm shift any day of the week. Also looking for Part Time Night Auditor 11pm-7am.
This front line position will assist our guests from check-in through check-out. Duties include, but not limited to: front desk operations, assistance with our breakfast, reservation and telephone sales, communication of work between housekeeping and front desk needs. The position requires mature attitude, good work ethic, friendly personality. We expect our employees to approach their work with passion, enthusiasm, and attention to guest satisfaction.
Responsibilities include:
Booking reservations for individuals, families and groups as required.
Answering the phone at the front desk to respond to current and prospective guests' needs.
Greet walk-in guests and guests with reservations when they arrive at the front desk.
Resolve guest requests and complaints.
Willingness to maintain confidentiality.
Excellent oral and written communication skills.
Must handle light maintenance, cleaning, lifting, balancing money and shift paperwork, and any other requirements stated in employee handbook. Requires a lot of bending, stooping, lifting and moving.
Ability to pass background check.
Familiarity with the hospitality industry a plus
Willingness to work nights, weekends and holidays
High school diploma/GED required
Additional information regarding the property can be viewed at
www.marriott.com/CVGTI
Job Types: Full-time, Part-time
Pay: $14.50 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Work setting:
Education:
- High school or equivalent (Preferred)
Work Location: In person