ABOUT THE DELRAY BEACH CLUB
At The Delray Beach Club, we take tremendous pride in catering to our members, their families, friends, guests, and colleagues. We offer a variety of venues for every age group. The focal point is the splendor of the Atlantic Ocean. Located in beautiful surroundings, we have one thing in mind – your complete relaxation and enjoyment with no luxury left unfulfilled. Located on three acres with 350 feet of stunning beachfront, we provide a resort-style setting offering pool, beach & ocean fun, tennis & fitness, various social activities and dining experiences, and entertainment.
Position Summary: Delray Beach Club is seeking a Concierge to attend the beach and pool areas. The primary responsibility of the concierge is to assist members with any requests by being personable, attentive, and adding value to the leisure activities they participate in. The Pool and Beach Concierge is also responsible for grooming the entire beach and pool. Holiday and weekend shifts are necessary for this position. It is necessary to have the ability to continuously lift, push, or pull up to 50 pounds.
Your areas of knowledge and expertise.
· Obtain service area assignments at the start of every shift.
· Greet members promptly and ensure they have all necessary comforts (towels, water, sun lotion, chairs, and umbrellas) when they reach their desired area.
·Fulfill opening, closing, and shared side work duties.
·Be well-versed in weather and beach conditions.
·Practice safety measures, not only by posting daily advisory flags, but also by taking judgment when using equipment and general outdoor activities.
·Wash, dry, fold, and store towels in a proper way.
·Ensure that members adhere to the club's policies.
·Check restroom/lockers every two hours and replenish towels as needed.
·Address member requests in a timely and appropriate manner.
·Provide and serve cocktails.
·Assist with and maintain paddle boards, kayaks, volleyballs, and all other beach sports equipment.
·Use appropriate titles and names when addressing members.
·Show your team spirit by helping out fellow team members whenever it's possible.
·Maintain a high level of personal hygiene.
·Having the ability to respond to emergencies
·Resolves member concerns and informs the Pool and Beach Manager of relevant information.
·Other responsibilities as assigned.
Experience/Qualifications:
Experience in a private country club or hospitality is preferred. One (1) year of guest service experience and a friendly and courteous demeanor are a must. Drug-free workplace testing will be conducted before employment.
Physical Demands and Work Environment:
·It is necessary to stand for extended periods.
·Bend, crouch, reach, balance, stretch, and bend.
·Up to 50 pounds can be pushed, pulled, or lifted. Be prepared to carry heavy trays, trash bags, paddle boards, umbrellas, and other items.
·Continuous repetitive movements.
·Work in a hot, humid, and noisy environment.
License and Special Requirement:
Obtaining Serve Safe Certification is necessary, but if you are not yet certified, you must be able to do so. Certificate classes will be provided.
What's in it for you?
·The chance to receive bonuses, incentives, and awards.
·A competitive hourly rate.
·Health care coverage encompasses dental, medical, and vision care, as well as short and long-term disability.
·Paid time off is available.
· An exceptional company culture.
· Career advancement opportunities.
·A workplace where you have the freedom to develop, expand, and unleash your fullest potential.
This position description in no way states or implies that these are the only duties to be performed by the team member(s) incumbent in this position. Team member(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person