Benefits:
- 401(k) matching
- Training & development
Position Overview
We are looking for a part-time virtual receptionist to join our 5-Star Rated Team! No insurance background required.
Our office growth and success has created more incoming payment and service transactions on Mondays, Fridays, and other key days of the month than we can handle. We are looking for someone with prior office experience who has consistent and stable availability to help us serve our fantastic customers.
A great phone voice, a commitment to excellence in every transaction, and a positive attitude are the winning traits we are looking for!
In office training is available for the first 2-4 weeks; work from home is available
in the greater Greenville, NC area (but not mandatory thereafter).
Do not be reluctant to apply if you are a stay-at-home parent who could only work while your child is at school, or if you have other factors that may limit your availability. The primary requirement is for your availability to be consistent and predictable from week to week.
Responsibilities
- Greet our customers with a warm smile and make them feel welcome and appreciated
- Provide service for basic tasks such as payments and document requests
- Direct the traffic of incoming communication and connect the customer need with the appropriate associate
- Reach out to customers to obtain documents, signature, or to verify information as needed
As an Agent Team Member, you will receive...
- Hourly pay
- 401K
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
Requirements
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Strong computer skills
- Ability to work in a team environment and get along with others
- Candidate must reside in the Greenville/Roanoke Rapids area
Preferred Background
- No insurance background required
- Candidates with prior office experience (Banking, Healthcare Admin, etc) or retail experience will be given preferential consideration.
- All Candidates welcome to apply
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
Flexible work from home options available.