Job Title: Registration Specialist
Location: Terre Haute, Indiana 47807
Reports to: Registration Coordinator
Summary: The Registration Specialist will exhibit strong written and verbal communication skills and an ability to work in a team atmosphere as well as independently. This person will possess and maintain a working knowledge of patient registration policies and procedures. This person will maintain client and co-worker confidentiality in accordance with HIPAA standards and will follow protocol and procedures of Wabash Valley Health Center at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Answers telephone, directs callers appropriately and/or enters phone note within EHR.
2. Create and/or locate a patient within the EHR.
3. Register patient within EHR.
4. Obtain appropriate documentation to include insurance cards and waivers at registration.
5. Collect co-pay, nominal fee and/or past due balances from patients.
6. Appropriately schedule patients for services.
7. Ensure patient privacy.
8. Perform other duties as assigned.
9. Recognizes and maintains the confidentiality of staff, patient and clinic information according to HIPAA regulations.
10. Actively participates as a member of Patient Centered Medical Home (PCMH) care team(s) and supports PCMH efforts and initiatives.
11. Actively participates in risk management activities and follows proper procedure to reduce risk and ensure patient safety.
12. Complies with WVHC policies and procedures.
13. Actively participates in relevant WVHC trainings.
QUALIFICATIONS
Medical front office experience is preferred.
Familiarity with medical/dental terminology is beneficial.
High School Diploma or GED is required; college credits preferred.
Job Type: Full-time
Pay: $15.50 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Loan forgiveness
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
- Internal Medicine
- Pediatrics
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Application Question(s):
- Are you able to work full-time (40 hours) Monday thru Friday, day shift?
- This position requires a background check. Are you willing to complete a background check?
Experience:
- EMR systems: 1 year (Preferred)
- Medical Office: 1 year (Preferred)
Work Location: In person