The Team: The Sales Department Clerk position is a part of the American Girl Los Angeles retail store team.
Job Description
The Opportunity: The American Girl Los Angeles retail store is looking for a dynamic individual as Sales Department Clerk , who have the interpersonal skills to provide prompt, efficient and exceptional sales assistance within our customer-oriented environment.
What Your Impact Will Be:
- Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
- Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability.
- Share information on store events, promotions and activities with customers.
- Promptly and accurately process all point-of-sale transactions.
- Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
- Communicate merchandise and service needs to management on timely basis.
- Provide assistance to accomplish team and company goals.
Qualifications
What We’re Looking For:
- Sales experience in the specialty retail or service industry, preferred.
- Must possess basic computer skills; some experience using a POS System, preferable.
- Experience working with children, preferred.
- Must be willing to work a flexible retail schedule, including days, nights and weekends.
Mattel is an Affirmative Action/Equal Opportunity Employer
F/M/Disability/Vet
Job Types: Part-time, Seasonal
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Retail Associates & Cashiers: 1 year (Preferred)
Work Location: In person