Job Overview:
The Front Desk Coordinator will answer inquiries and obtain information for general public, patients, visitors, and other interested parties. This role will provide information to callers and perform routine clerical and administrative functions such as answering phone calls, drafting correspondence to patients and insurance providers, respond to explanations of benefits, scheduling and confirming appointments, organizing and maintaining paper and electronic files, presenting cases, track and balance, credit transactions, and other basic financial support functions.
Duties:
- Greet and assist patients in a professional and friendly manner
- Manage incoming calls and route them to the appropriate personnel
- Maintain cleanliness and organization of the front desk area
- Schedule appointments and manage calendars
- Handle patient inquiries and provide accurate information
- Process payments and invoices
- Coordinate events and meetings as needed
Qualifications:
- Proven experience as a Front Desk Manager or similar role
- Proficient in clerical tasks such as typing, order entry, and transcribing
- Familiarity with dental office procedures is a plus
- Strong customer service and support skills
- Excellent phone etiquette and communication abilities
- Ability to multitask and prioritize tasks effectively
This position offers the opportunity to work in a dynamic environment where your organizational skills will be valued. If you are a detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $13.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Paid time off
- Professional development assistance
- Retirement plan
Schedule:
Ability to Relocate:
- Bryan, TX 77802: Relocate before starting work (Required)
Work Location: In person