Job Title: Employment & Training Specialist
Department: Direct Services
Reports To: Executive Director
FLSA Status: Non‐Exempt
Heartland Works, Inc. is a non-profit workforce development organizaiton.
The Employment & Training Specialist (ETS) is responsible for interviewing career seekers, determining if they are appropriate for official enrollment into funded services, whether they need career counseling, referral to another service provider, or if they are job ready and in need of job referrals. The ETS consults with customers through face‐to‐face conferences as well as phone and written correspondence. The ETS works with customers to identify barriers and strengths in order to empower them to select appropriate resources and develop strategies related to their employment goals and self‐sufficiency plans. In addition, the ETS works closely with employers to ascertain employment needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Oversees career counseling and/or enrollment process for career seekers desiring Workforce Innovation and Opportunity Act services and services provided under other potential employment and training related funding sources. Attempts to help career seekers reach their employment goals in the most efficient manner possible.
Interviews career seekers, enrolls appropriate candidates, completes paperwork and electronic processes, and provides any necessary career counseling such as assistance with preparing resumes and administering assessments. May establish an individual service plan and arrange for training services. May assist career seekers with using various paper or electronic job seeking, career exploration, assessment and testing tools. Directs career seekers to various assessment tools and assist them in using them. Enters enrollments, service outcomes and payment information into electronic systems.
May perform various types of community outreach. May provide workshops on employment and training related topics. Serves as a community resource coordinator for students, career seekers and internal customers such as partner staff in the workforce development system.
Performs follow up activities to ascertain service effectiveness and to gather required information for reporting requirements
Responsible for tracking and attaining program performance, and makes necessary adjustments to ensure excellent service and performance against grant specified and internally specified goals.
Other duties may be as assigned
Supervisory Responsibilities:
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed in below in education and experience are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel:
Occasional travel is required. Must have dependable transportation to work location.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 403(b)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
Education:
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Topeka, KS 66612: Relocate before starting work (Required)
Work Location: In person