Hollis Cobb Associates, Inc. is currently seeking candidates for our First Party Collector position. We are a fast growing accounts receivable management company that is looking for dynamic, self-starters that either know the business or want to learn and grow within the business.
Do you want to have the potential to earn uncapped bonuses, NO WEEKENDS, benefits, great hourly pay and work in a professional and growing environment? Then WE WANT YOU!!!!
Our belief is that each Associate is critical to our vision of growth and excellence. We believe that by highlighting this goal we will develop long-term team members. Your success is important to our entire team!
About this Position:
- Efficiently contact patients on past due medical/healthcare debt
- Professionally persuade patients to pay and support requests including phone payments
- Remain compliant with our policies, process and legal guidelines
- You will need to be open to ongoing feedback and coaching aimed at improving performance
Requirements:
- High School Diploma or GED
- Strong organizational skills
- Proven background working in a high paced environment
- Meet or exceeding all production goals
- Extremely Reliable -- be very prompt with time and attendance
- Professional language and grammar
- Understanding and fully complying with all federal and state laws and regulations (including HIPAA and FDCPA) with regard to FDCPA, state and local laws, collection policies and procedures
- Strong multitasking skills and the ability to handle a high call volume in a fast paced environment
- Strong telephone communication and negotiation abilities
- Self-motivated
- Must have and the ability to talk and type 25 wpm
Job Type: Full-time
Pay: $12.00 - $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
Work setting:
Education:
- High school or equivalent (Preferred)
Experience:
- Medical collections: 1 year (Preferred)
- Call Center: 1 year (Preferred)
Work Location: Remote