Multi-state legal recoveries Firm has an immediate opening for an administrative professional willing to take on a variety of responsibilities in support of our Call Center Management Team.
Qualified candidates must be highly organized and efficient with advanced knowledge of Microsoft Office Suite and the ability to quickly learn new software.
The Administrative Assistant will be responsible for providing administrative support to Collections Managers by:
- Opening, sorting, and responding to or distributing all incoming physical mail, fax and email correspondence.
- Generate, prepare, and distribute numerous reporting tools to call center management and call center staff.
- Collaborate closely with the Collections management team to ensure smooth workflow and timely resolution of inquiries or issues.
- Prepare documents to email/fax to authorized parties
Minimum qualifications:
- 2-5 years' experience in an administrative support role
- Previous experience in a legal, call center, or debt recovery/collections environment is desirable
- Advanced proficiency in MS Office with advanced knowledge in Word, PowerPoint, Outlook, and Excel.
- Detail-oriented and comfortable working in a fast-paced, often changing office environment.
- Above-average communication skills, with the ability to interact effectively with various stakeholders.
- Strong organizational skills and attention to detail.
- Dedication to completing projects in a timely manner.
- Discretion and confidentiality is a must.
- Ability to work efficiently and demonstrate excellent decision quality with limited oversight.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Application Question(s):
- What pay range are you targeting?
Experience:
- administrative support: 2 years (Required)
Ability to Commute:
- Carrollton, TX 75006 (Required)
Work Location: In person