General Manager (Bilingual – English/Spanish Speaking Preferred)
In this fast-paced, high-energy environment where great guest service and attention to detail are essential, how do we ensure all of our team members receive the best service?
As a Quick Service General Manager, you will have a genuine passion for guest service, top-notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
If you’re looking for an opportunity to grow in the restaurant industry? Our strong franchise restaurant group is the right place for you!
Our QSR group features multiple locations in the ATLANTA area. Fast food/QSR restaurant management experience is a must for this position. High-volume experience is a plus. Starting salary negotiable based upon proven experience and outstanding results.
Don’t waste another minute – apply today!
SUMMARY OF POSITION: The General Manager is accountable for the management and operations of the restaurant, ensuring that team members are hospitality-focused, people-focused and performing their job duties, and meeting expectations in all areas of their job description. The General Manager reports to the District Manager for the area and supervises Assistant Managers, Shift Leaders, and Team Members. The General Manager operates the restaurant consistently and is supportive of the business plan set forth for the restaurant while displaying the ARC Burger LLC values: People, Hospitality, and Integrity.
ESSENTIAL DUTIES:
-
Recruit and hire staff, as well as maintain a bench for future growth.
-
Ensure all marketing plans are executed, including proper installation of POP and menu board elements.
-
Ensure the restaurant is staffed properly and Team Members are properly trained to do their jobs through effective use of training programs.
-
Provide leadership by creating excitement, enthusiasm, a positive mental attitude, and commitment to company objectives.
-
Ensure that correct inventory levels and all equipment are maintained in excellent condition through the use of approved vendors.
-
Set an example by maintaining an excellent working knowledge and high level of proficiency in the performance of all phases of restaurant operations and technology.
-
Supervise in accordance with established performance and operating policies as set out in the operations standards manual.
-
Work with and motivate Assistant Managers, Shift Leaders, and Crew Members to perform up to their highest possible level of ability.
-
Review preliminary P/L’s and forward all questions to your District Manager.
-
Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to provide a safe and compliant environment for all.
REQUIREMENTS:
-
Stand for long periods of time.
-
Work around high temperatures.
-
Work around others in close quarters.
-
Able to lift 50 pounds comfortably.
-
Work with various cleaning products.
-
Perform job at a continuous high pace, under pressure, while maintaining quality and speed standards.
EXPERIENCE:
-
3-5 years of management experience in a quick-service dining concept.
-
Financial/Analytical aptitude including planning, budgeting, scheduling, and P&L management.
KNOWLEDGE, SKILLS AND ABILITY:
-
Valid driver’s license
-
Excellent communication, interpersonal, and leadership skills.
-
Ability to operate and use all equipment necessary to run the restaurant.
-
Ability to effectively make decisions under pressure, while.
-
Ability to effectively make decisions under pressure, while delegating tasks appropriately.
-
Strong conflict resolution skills.
-
High sense of urgency.
-
Self-motivated.
-
Excellent organizational, planning, and time management skills.
WHAT MORE COULD YOU ASK FOR?
-
Competitive Salary and aggressive bonus plan.
-
Opportunity for advancement
-
Health, Dental, Life, Short- and Long-term Disability and Vision Insurance
-
Team Member Meal Discounts
-
Paid Vacation
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications with the job. Our organization is an equal-opportunity employer.