Customer Service Representative / CSR / Automotive BDC
OPENING FOR A FULL TIME CUSTOMER SERVICE REPRESENTATIVE IN OUR
BUSINESS DEVELOPMENT CENTER.
Ford sales are increasing – and now is the perfect time to consider a career with Sanderson Ford! Apply to be a Customer Service Representative with our automotive BDC team today!
Starting pay is $17.00 per hour.
Responsibilities
- Automotive Customer Service Representatives follow up with customers who recently purchased a vehicle to ensure everything is to their satisfaction
- Automotive Customer Service Representatives follow up with existing customers who recently had their vehicles services to confirm their satisfaction
- Automotive Customer Service Representatives set up appointments within the dealership
If you are experienced in giving exceptional customer service, have excellent communication skills, and want to build a career as a customer service representative working with exciting new products, we look forward to talking with you.
- At least 1 year of previous customer service experience is required
- Steady work history and the commitment to starting a new career
- Outgoing personality with expertise at developing relationships (i.e., a “people person")
- Bi-lingual in Spanish preferred
- Excellent follow up skills
- Basic MS Office knowledge; computer software and internet proficiency
- Must be able to multi-task and have excellent phone skills
- Safety Sensitive Position
About Our Dealership:
At Sanderson Ford, we are committed to providing an exceptional consumer experience and we know that starts with our most valuable resource – our employees. If you want to work in an environment where customer service is our passion, a career as an Automotive Internet Customer Service Representative may be for you!
Sanderson Ford’s Commitment to You:
- 401k w/partial employer match
- Medical / Dental / Life / Disability Insurance
- Been in business 66 years
- 17 Time Triple Crown Award Winner
- 23 Time Ford President’s Award Winner
- Closed Sundays and most holidays.
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- 8 hour shift
- Day shift
- No nights
Weekly day range:
- Rotating weekends
- Weekends as needed
Work setting:
- Call center
- In-person
- Office
Experience:
- Customer service: 1 year (Preferred)
Language:
Ability to Relocate:
- Glendale, AZ 85301: Relocate before starting work (Required)
Work Location: In person