We are seeking a Service Technician to add to the team!
Qualified candidates must have an outstanding work ethic, be self-motivated and have a “can do, get it done” teamwork/positive attitude! Competitive wages and benefits! Great team! Great culture and benefits!
Employer Matched 401 k! Sick and Vacation! Health benefits! (Vision, dental, medical, disability and life insurance)
About the Company: Founded in 1982, Lighthouse Worldwide Solutions is the world’s leading supplier of real time contamination monitoring systems and airborne particle counters. Lighthouse offers the most complete line of contamination monitoring solutions available that include Airborne Particle Counters, Microbial Samplers, and Liquid Particle Counters, as well as Temperature / Humidity sensors. Recently added production of air purification products, manufacturing of personal protective equipment. These solutions are now found in semiconductor, pharmaceutical, data storage, biotechnology, aerospace, and defense industry plants worldwide.
Job Summary:
This position is responsible for providing bench repair and calibration services to customers, tracking customer related issues, and communicating all service issues to management in a timely and effective manner. Bench Service will take place at our factory, other LWS service centers and Customer sites with an expectation of 50% travel.
Essential duties and responsibilities:
- Learn how to calibrate, troubleshoot, and perform minor repairs on instruments based on date received and expedite status as determined by management direction.
- Communicates instrument service issues to management in a timely and effective manner.
- Completes, maintains, and processes pertinent paperwork and records.
- Advises upper management on product development issues arising from product problems identified through servicing instruments and occasional technical support calls with customers.
- Recommends or performs minor remedial actions to correct problems.
- Uses equipment and materials properly.
- Meets productivity standards.
- Gathers and analyzes information skillfully.
- Completes projects correctly, on time and within budget.
- Supports organization’s goals and values.
- Follow all safety rules and regulations, all work must be done thinking “Safety First.”
- Good communication skills to colleagues and manager.
- Get along with others in a harmonious supportive team environment.
- Able to lift up to 40 pounds and 41+ pounds as a two-person lift.
- Travel to LWS sites and Customer sites up to 50% of the time.
Required Skills/Abilities:
- Experience with Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Windows, Microsoft Access, and Internet usage.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
- Ability to write reports and business correspondence.
- Ability to clearly communicate both verbally and in written form with customers, vendors, and co-workers.
Travel:
Up to 50%
Education and Experience:
· One to two years related experience and/or training; or equivalent combination of education and experience.
CANDIDATES SUBJECT TO PRE-EMPLOYMENT BACKGROUND SCREENING
EEO Statement: Lighthouse Worldwide Solutions is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, age, color, sex, religion, national origin, marital status, ancestry, citizenship, veteran status, sexual orientation or preference, gender identity, disability status, or any other legally-protected status.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
Experience:
- Electronics: 1 year (Preferred)
- Calibration: 1 year (Preferred)
Work Location: In person