Description:
Provide guests with a fully stocked and well-maintained mini-bar. Responsibilities include, but are not limited to taking accurate inventory of all in room mini bars. Responsible for organizing the stock room and inventories products for replenishment.
-
Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
-
Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
-
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
-
Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
-
Re-stock mini-bars as needed.
-
Draft charge slips to provide the front desk for proper charging of products consumed overnight.
-
Clean and maintain mini-bars according to standard operating procedures.
-
Keep inventory on all supplies needed to restock mini-bars.
-
Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and all their fellow employees.
-
Be familiar with the organization of the Hotel and know the function of each department.
-
Perform opening procedures and side work duties.
-
Responsible for keeping inventory on all supplies needed to restock mini-bars.
-
Other duties as required.
Requirements:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
-
Must be able to convey information and ideas clearly.
-
Must be able to evaluate and select among alternative courses of action quickly and accurately.
-
Must work well in stressful, high-pressure situations.
-
Must maintain composure and objectivity under pressure.