We are looking for an Assistant Community Manager to join our growing team! Be part of a company where you are treated like family – not just another number! We are a rapidly growing company that directly owns and manages our apartment communities. We do not have a bunch of corporate bureaucracy / red tape. Planning and execution occur quickly, feedback and involvement in the decision-process are encouraged and team involvement is appreciated. You will have a voice that is heard. In addition, Team Members are offered development opportunities to help advance their careers and strengthen the pipeline of our future leaders. Reach out to us and see how a career with us is the right fit for you!
The ASSISTANT MANAGER is to assist the manager in effectively managing the assigned property. In the manager's absence, the ASSISTANT MANAGER will assume all responsibilities associated with accomplishing property objectives as set forth by the property supervisor and the property owner. In addition, the ASSISTANT MANAGER is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received.
DUTIES AND RESPONSIBILITIES
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
INCOME COLLECTION
- Maintains accurate resident records
- Updates on a daily basis all rents, deposits and application fees received by residents and applicants
- Issue appropriate notices when necessary (e.g., late payments, eviction notices, returned check memos)
- Deposits all monies prior to bank close each day.
RESIDENT RELATIONS
- Maintains positive customer relations attitude
- Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff
- Will also inspect move-ins, move-outs and vacancies when requested
- Delegates inspection or inspects with residents all move-in/move-outs
MARKETING
- Must be knowledgeable of all phases of leasing and resident retention
- Works with lease renewals each month
- Greets prospective clients, shows property and performs leasing duties as needed
- Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.
- Maintains awareness of local market conditions and trends
- Contributes ideas to manager for marketing property and improving resident satisfaction
- Conducts outreach marketing weekly or as assigned by Manager
ADMINISTRATIVE
- Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides information to the manager
- Organizes and files all applicable reports, leases and paperwork
- Process move-ins and move-outs
- Process all security deposit move-out reports.
- Accepts service requests from residents and routes to maintenance for prompt processing.
- Conducts service follow-up with resident when work is completed.
JOB TYPE
Full-time. 40 hours per week, may include some weekends
- Monday to Friday. 8:30 AM to 5:30 PM.
- 1 – 2 Saturdays each month, depending on property performance
PAY BENEFITS
Salary: from $38,000.00 per year + commissions!
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Paid Time Off
- Employee discount
- Tuition reimbursement (if applicable)
Job Type: Full-time
Pay: $38,000.00 - $42,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience level:
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Property Management: 2 years (Required)
Work Location: In person