Position Summary: Responsible for delivering a WOW guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for Jack in the Box guests.
Key Duties/Responsibilities:
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Models a guest comes first attitude; has a genuine smile, and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous.
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Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency.
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Handles guest complaints effectively using the C A R E model courtesy, apology, resolution, extra effort.
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Interacts effectively with diverse groups of people and does not have or display any biases.
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Gets along with other team members and always shows care and respect.
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Ensures personal and uniform cleanliness; helps and compliments other team members; makes new employees feel welcome and helps train employees as assigned.
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Follows instructions, is consistently productive and focused.
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Willingly accepts direction and feedback from management and other team members.
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Follows JIB procedures and standards in performing all workstation activities.
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Has excellent record of attendance & punctuality (5 minutes before scheduled start time), and is flexible to meet restaurant scheduling needs.
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Is dependable and reliable.
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Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures.
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Maintains clean, neat appearance; follows uniform and grooming standards.
Qualifications:
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Demonstrates integrity and ethical behavior.
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Ability to stand and walk approximately 90%-95% of shift.
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Ability to lift and carry 10-65 lbs.
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Ability to take guests orders, operate a cash register, and read video monitors.
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Ability and desire to work in a very fast-paced environment.
Brand: Jack In The Box
Address: 3601 Old Spanish Trail Houston, TX - 77021
Property Description: Jack in the Box 4709
Property Number: 4709