Job Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Concierge. As a Concierge, you will be responsible for providing exceptional guest services and ensuring a memorable experience for our guests. If you have a passion for hospitality and enjoy assisting others, we would love to hear from you.
Responsibilities:
- Greet guests upon arrival and provide a warm welcome
- Assist guests with check-in and check-out procedures
- Provide information about the resort amenities, local attractions, and dining options
- Make reservations for guests at restaurants, spas, or other facilities
- Arrange transportation for guests as needed
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Maintain a clean and organized front desk area
- Collaborate with other departments to ensure guest satisfaction
- Assist with administrative tasks such as answering phone calls and managing emails
Experience:
- Previous experience in a customer service role, preferably in the hospitality industry
- Strong time management skills to handle multiple tasks simultaneously
- Excellent communication and interpersonal skills to interact with guests from diverse backgrounds
- Bilingual or multilingual skills are highly desirable
- Familiarity with front desk operations and hotel/resort services is a plus
- Proficiency in Yardi, Building link, active buildin, rent cafe, Butterfl, etc…
Join our team as a Concierge and be part of creating unforgettable experiences for our guests. We offer competitive compensation and benefits packages, including opportunities for career advancement within our organization. Apply now to embark on an exciting journey in the hospitality industry.
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 8 – 32 per week
Benefits:
- 401(k)
- Dental insurance
- Free parking
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
- Weekends only
- Year round work
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Commute:
- West New York, NJ (Required)
Ability to Relocate:
- West New York, NJ: Relocate before starting work (Preferred)
Work Location: In person