Wisetek is currently hiring Computer Test Engineer, based out of our Austin TX site
Primary responsibilities include providing technical support for Operations testing hardware products (servers, storage, networking, server rack builds, cabling, etc.). This will include support for day-to-day operations as well as project work on development of improved tools and processes, for current and new hardware. The role will support activities across several Wisetek sites so some travel may be required.
Duties include but not limited to the following (Training will be provided for specific tasks);
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Develop and support test methods for computer hardware (laptops, servers, network)
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Be the go-to person for technical queries on hardware (Configuring and Testing)
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Be a key point of support for the Operations teams on all technical issues. Communicate actively across all site teams, creating and updating process flows and work instructions as required.
Key Requirements:
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Strong (expert) knowledge of IT Equipment and hardware testing, across some of Enterprise & Client/Office Computer, Server, Storage and Networking.
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Willingness and ability to travel, to other Wisetek sites, customers and suppliers
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Ability to take responsibility for new tasks and deliver results independently with minimal intervention required.
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Good interpersonal and team skills along with a customer focused attitude - capable of leading or working as an integral part of a team and delivering on commitments made.
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Strong communication skills, written & verbal - need to be able to transfer knowledge clearly and effectively to multiple audiences.
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Coordinate with client on testing requirements and to roll out new products. Update and maintain test procedures. Contact OEMS to resolve testing issues.
Qualifications Required:
These are the minimum requirements; more experience is very welcome and will be remunerated accordingly.
U.S. Citizen
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Degree in Engineering or a related discipline required or equivalent experience.
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At least 2 years' experience in a Hardware Technical Support, Test, IT or related technical role.
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2+ years experience in hardware assembly: building, configuring, wiring and testing servers and sever racks
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Experience working in a lab installing equipment into racks and wiring networks
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In-depth knowledge of computer servers
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Linux System Administration experience or at least fluent in Linux command line.
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Strong knowledge of networking
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Strong HW troubleshooting skills
Wisetek is an Equal Opportunity Employer