Overview:
We are seeking a highly organized and professional Front Desk Receptionist to join our team. The ideal candidate must have experience in a dental office setting, possess strong administrative skills, and be familiar with HIPAA regulations. This is a part-time position.
Duties:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate staff members
- Schedule appointments and maintain the appointment calendar
- Verify patient insurance information and collect co-payments
- Assist with medical administrative support tasks as needed
- Maintain patient records and ensure confidentiality in accordance with HIPAA regulations
- Utilize electronic medical record systems such as PerioVision to input and retrieve patient information
- Provide exceptional customer service to patients, addressing their inquiries and concerns promptly and effectively
- Collaborate with other staff members to ensure smooth operations of the front desk area
- Proficient in transcribing letters from the dentist via tape recorder in a timely manner
- Inputting treatment plans in the computer system and reviewing them with the patient
Qualifications:
- High school diploma or equivalent required; additional education in dental office administration is a plus
- Previous experience as a front desk receptionist or in a similar role, preferably in a dental office setting
- Knowledge of dental terminology and procedures is highly desirable
- Familiarity with electronic dental record systems such as PerioVision is preferred
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment
- Proficient in using computer systems and software applications
Please note that all positions at our company are paid, including internship positions.
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Life insurance
- On-the-job training
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Attleboro, MA 02703: Relocate before starting work (Required)
Work Location: In person