Solvis Employment Services is urgently hiring a part-time Front Desk Receptionist for a Hotel located in city of Laguna Beach.
Schedule:
- 2 days per week(Monday- Thursday) 8:00am to 5:00pm
- Fridays from 1:00pm to 10:00pm.
Duties
- Welcome guests upon their arrival and assign rooms
- Answer Phones
- Provide information about the hotel, available rooms, rates and amenities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Respond to clients’ complaints in a timely and professional manner
- Liaise with housekeeping staff to ensure all rooms are clean, tidy to accommodate guests’ needs
- Maintain updated records of bookings and payments
- Front Desk experience in hospitality required.
- Excellent customer service skills
- High school qualification or equivalent.
- Strong written and verbal communication skills.
- Excellent customer service skills.
Bilingual is a plus!
Job Type: Part-time
Pay: $18.00 per hour
Schedule:
Work setting:
Experience:
- Front Desk: 1 year (Required)
- Hotel experience: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Work Location: In person